top of page
373420253_318460953888527_4983114732836903323_n (1).jpg

CUSTOMER CARE

I am a single-person small business and strive create the most beautiful, aesthetically pleasing budgeting products.

 

Please be aware that the envelopes, savings challenges and placeholders are handmade from scratch so there will always be some slight discrepancies in measurements, cutting etc. I strive to make them as close to perfect as I can, but I am only human. Please only order if you are happy to accept this. If you have an issue, I am happy to work with you on that, I will always make it right.

Do not overstuff envelopes - capacity is around 15 bills. Please switch for larger denominations or placeholders for large quantities. Not suitable for coins.

 

CANCELLATIONS

Due to the nature of this business, I am unable to accept cancellations on orders placed. Please be sure of your order before you purchase. Please contact me with concerns, I will take good care of you.

SHIPPING + TRACKING YOUR ORDER

Current processing times vary depending on demand. Up-to-date processing and shipping times are always stated on the home page.

 

Once shipped, you can expect your happy mail within 3-5 days for domestic orders and 1-4 weeks for international orders.

ā€‹

All orders will arrive beautifully packaged. Please be aware that I have no control over delivery time once it has been dropped at the Post Office.

ā€‹

I am not responsible for lost, stolen or delayed packages once they have been received at the Post Office. If your tracking says it is delivered but you suspect theft or delivery error, email theaestheticdollar@gmail.com for instructions on how to file an insurance claim on your package for up to $100 value.

ā€‹

Digital downloads will be emailed to you upon purchase. They expire after 30 days so make sure you save them after purchasing. If you forget, I am able to resend you links for digital downloads that have been purchased.

ā€‹

Please only purchase if you are willing to accept these terms.

CUSTOMS + IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs or incomplete addresses.

RETURN POLICY

I do not accept returns or cancellations.  All orders placed are final.

 

Beautiful, aesthetic and superior products are of the highest priority to me and I create my items by hand with attention to detail. Although I strive for perfection, some items may have slight imperfections.

 

If you have questions regarding an item, please email me at theaestheticdollar@gmail.com.

ā€‹

bottom of page